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Training

ServiceNow Training

ServiceNow platform training for DoD and federal IT teams. Administration, scripting, ITSM, SecOps, HR, and GRC courses. Live online or on-site. IT Dojo.

ServiceNow Training for Platform Administrators, Developers, and ITSM Professionals

IT Dojo’s ServiceNow courses cover the full Now Platform — from administration and scripting fundamentals through ITSM, SecOps, HR Service Delivery, and advanced implementation. Whether you are preparing for ServiceNow certification or building job-ready platform skills, our instructor-led courses are designed to deliver practical results quickly. Training is available live online or on-site at your facility — contact us for scheduling and course details.

IT Dojo is headquartered in Virginia Beach, VA and serves DoD, Navy, and federal clients throughout Hampton Roads and nationwide. Looking for ServiceNow training near you? See our location-specific pages: ServiceNow Training in Virginia Beach and ServiceNow Training in Hampton Roads, ServiceNow Training in Northern Virginia, and ServiceNow Training in Washington DC.

Application Development Fundamentals

ServiceNow Application Development Fundamentals: build custom apps on the Now Platform for federal and DoD ITSM teams. IT Dojo.

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Configuration Management Database (CMDB) Fundamentals

ServiceNow CMDB Fundamentals: build and maintain a configuration management database for federal IT asset management. IT Dojo.

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Customer Service Management (CSM) Fundamentals

ServiceNow CSM Fundamentals: implement customer service management for federal and government service delivery organizations. IT Dojo.

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Customer Service Management (CSM) Implementation

ServiceNow CSM Implementation: deploy and configure customer service management workflows for federal agencies. Live online. IT Dojo.

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Discovery Fundamentals

ServiceNow Discovery Fundamentals: auto-discover and populate your CMDB with infrastructure data for federal IT operations. IT Dojo.

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Hardware Asset Management (HAM) Fundamentals

ServiceNow Hardware Asset Management Fundamentals: manage IT hardware lifecycle for federal and government organizations. IT Dojo.

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Human Resources Service Delivery (HRSD) Fundamentals

ServiceNow HRSD Fundamentals: streamline HR service delivery for DoD and federal organizations. Instructor-led, live online. IT Dojo.

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Human Service Delivery (HRSD) Implementation

ServiceNow HRSD Implementation: deploy and configure HR workflows for DoD and federal human resources teams. Live online. IT Dojo.

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IT Service Management (ITSM) Implementation

ServiceNow ITSM Implementation: configure incidents, problems, changes, and requests for federal IT service desks. Live online. IT Dojo.

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IT Service Management Fundamentals

ServiceNow ITSM Fundamentals: core IT service management on the Now Platform for federal and government IT teams. Live online. IT Dojo.

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Performance Analytics (PA) Advanced

ServiceNow Performance Analytics Advanced: build advanced PA dashboards and scorecards for federal IT leaders. Live online. IT Dojo.

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Performance Analytics (PA) Essentials

ServiceNow Performance Analytics Essentials: track KPIs and measure service performance for federal IT operations. Live online. IT Dojo.

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Scripting in ServiceNow Fundamentals

Scripting in ServiceNow Fundamentals: write GlideScript and business rules to automate federal IT workflows. Live online. IT Dojo.

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Security Incident Response Implementation

ServiceNow Security Incident Response Implementation: automate and manage cyber incident workflows for DoD and federal security teams. IT Dojo.

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Security Operations (SECOPS) Fundamentals

ServiceNow SecOps Fundamentals: integrate vulnerability and threat intelligence into your federal security operations workflow. IT Dojo.

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Service Portal Fundamentals

ServiceNow Service Portal Fundamentals: design self-service portals for federal and government IT users. Instructor-led, live online. IT Dojo.

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ServiceNow Administration Advanced

ServiceNow Administration Advanced: master complex configurations, integrations, and automation for federal IT admins. Live online. IT Dojo.

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ServiceNow Administration Fundamentals (SNAF)

ServiceNow Administration Fundamentals (SNAF): manage users, tables, and workflows on the Now Platform for federal teams. IT Dojo.

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ServiceNow Platform Implementation

ServiceNow Platform Implementation: deploy the Now Platform for federal and government organizations. Instructor-led, live online. IT Dojo.

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Software Asset Management (SAM) Professional Fundamentals

ServiceNow SAM Professional Fundamentals: manage software licenses and compliance for federal IT asset management programs. IT Dojo.

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Also Available: Inquire for Details

The following courses are available but not yet listed with individual course pages. Contact us for scheduling, pricing, and availability.

  • Vulnerability Response (VR) Implementation
  • Field Service Management Fundamentals
  • Field Service Management Implementation
  • Cloud Provisioning and Governance Fundamentals
  • Cloud Provisioning and Governance Advanced
  • Event Management Fundamentals
  • GRC: Integrated Risk Management (IRM) Fundamentals
  • GRC: Integrated Risk Management (IRM) Implementation
  • GRC: Third-Party Risk Management (TPRM) Implementation
  • Project Portfolio Management Fundamentals

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We can source almost any IT training. Contact us and we'll find a solution for your team.

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We work with Government Agencies, Military, government contractors, and corporate clients. As much as we would love to, our business model does not include working with the general public.