757-216-3656 | Monday–Friday 8:30 AM – 4:30 PM | info@itdojo.com
|
Training

ServiceNow Training

ServiceNow platform training for DoD and federal IT teams. Administration, scripting, ITSM, SecOps, HR, and GRC courses. Live online or on-site. IT Dojo.

ServiceNow Training for Platform Administrators, Developers, and ITSM Professionals

IT Dojo’s ServiceNow courses cover the full Now Platform — from administration and scripting fundamentals through ITSM, SecOps, HR Service Delivery, and advanced implementation. Whether you are preparing for ServiceNow certification or building job-ready platform skills, our instructor-led courses are designed to deliver practical results quickly. Training is available live online or on-site at your facility — contact us for scheduling and course details.

IT Dojo is headquartered in Virginia Beach, VA and serves DoD, Navy, and federal clients throughout Hampton Roads and nationwide. Looking for ServiceNow training near you? See our location-specific pages: ServiceNow Training in Virginia Beach and ServiceNow Training in Hampton Roads, ServiceNow Training in Northern Virginia, and ServiceNow Training in Washington DC.

Application Development Fundamentals

ServiceNow Application Development Fundamentals: build custom apps on the Now Platform for federal and DoD ITSM teams. IT Dojo.

View Course
Configuration Management Database (CMDB) Fundamentals

ServiceNow CMDB Fundamentals: build and maintain a configuration management database for federal IT asset management. IT Dojo.

View Course
Customer Service Management (CSM) Fundamentals

ServiceNow CSM Fundamentals: implement customer service management for federal and government service delivery organizations. IT Dojo.

View Course
Customer Service Management (CSM) Implementation

ServiceNow CSM Implementation: deploy and configure customer service management workflows for federal agencies. Live online. IT Dojo.

View Course
Discovery Fundamentals

ServiceNow Discovery Fundamentals: auto-discover and populate your CMDB with infrastructure data for federal IT operations. IT Dojo.

View Course
Hardware Asset Management (HAM) Fundamentals

ServiceNow Hardware Asset Management Fundamentals: manage IT hardware lifecycle for federal and government organizations. IT Dojo.

View Course
Human Resources Service Delivery (HRSD) Fundamentals

ServiceNow HRSD Fundamentals: streamline HR service delivery for DoD and federal organizations. Instructor-led, live online. IT Dojo.

View Course
Human Service Delivery (HRSD) Implementation

ServiceNow HRSD Implementation: deploy and configure HR workflows for DoD and federal human resources teams. Live online. IT Dojo.

View Course
IT Service Management (ITSM) Implementation

ServiceNow ITSM Implementation: configure incidents, problems, changes, and requests for federal IT service desks. Live online. IT Dojo.

View Course
IT Service Management Fundamentals

ServiceNow ITSM Fundamentals: core IT service management on the Now Platform for federal and government IT teams. Live online. IT Dojo.

View Course
Performance Analytics (PA) Advanced

ServiceNow Performance Analytics Advanced: build advanced PA dashboards and scorecards for federal IT leaders. Live online. IT Dojo.

View Course
Performance Analytics (PA) Essentials

ServiceNow Performance Analytics Essentials: track KPIs and measure service performance for federal IT operations. Live online. IT Dojo.

View Course
Scripting in ServiceNow Fundamentals

Scripting in ServiceNow Fundamentals: write GlideScript and business rules to automate federal IT workflows. Live online. IT Dojo.

View Course
Security Incident Response Implementation

ServiceNow Security Incident Response Implementation: automate and manage cyber incident workflows for DoD and federal security teams. IT Dojo.

View Course
Security Operations (SECOPS) Fundamentals

ServiceNow SecOps Fundamentals: integrate vulnerability and threat intelligence into your federal security operations workflow. IT Dojo.

View Course
Service Portal Fundamentals

ServiceNow Service Portal Fundamentals: design self-service portals for federal and government IT users. Instructor-led, live online. IT Dojo.

View Course
ServiceNow Administration Advanced

ServiceNow Administration Advanced: master complex configurations, integrations, and automation for federal IT admins. Live online. IT Dojo.

View Course
ServiceNow Administration Fundamentals (SNAF)

ServiceNow Administration Fundamentals (SNAF): manage users, tables, and workflows on the Now Platform for federal teams. IT Dojo.

View Course
ServiceNow Platform Implementation

ServiceNow Platform Implementation: deploy the Now Platform for federal and government organizations. Instructor-led, live online. IT Dojo.

View Course
Software Asset Management (SAM) Professional Fundamentals

ServiceNow SAM Professional Fundamentals: manage software licenses and compliance for federal IT asset management programs. IT Dojo.

View Course

Also Available: Inquire for Details

The following courses are available but not yet listed with individual course pages. Contact us for scheduling, pricing, and availability.

  • Vulnerability Response (VR) Implementation
  • Field Service Management Fundamentals
  • Field Service Management Implementation
  • Cloud Provisioning and Governance Fundamentals
  • Cloud Provisioning and Governance Advanced
  • Event Management Fundamentals
  • GRC: Integrated Risk Management (IRM) Fundamentals
  • GRC: Integrated Risk Management (IRM) Implementation
  • GRC: Third-Party Risk Management (TPRM) Implementation
  • Project Portfolio Management Fundamentals

Frequently Asked Questions

What ServiceNow courses does IT Dojo offer?

IT Dojo offers ServiceNow training across IT Service Management (ITSM), the Configuration Management Database (CMDB), Customer Service Management (CSM), Hardware and Software Asset Management, HR Service Delivery, Discovery, and application development fundamentals. IT Dojo delivers this training live online nationwide or on-site at your facility. All classes are instructor-led with small class sizes. Training is employer sponsored only, for federal agencies, DoD and DoW commands, the contractors that support them, and corporate clients.

Is ServiceNow training suitable for federal and DoD organizations?

Yes. ServiceNow is widely deployed across federal and DoD organizations for IT service management and workflow automation, and our courses support administrators and implementers in those environments.

Who should take ServiceNow training?

ServiceNow courses serve administrators, implementers, developers, and process owners across federal, DoD, and corporate teams.

How is ServiceNow training delivered?

ServiceNow courses are available live online or on-site, instructor-led and hands-on. IT Dojo delivers this training live online nationwide or on-site at your facility. All classes are instructor-led with small class sizes. Training is employer sponsored only, for federal agencies, DoD and DoW commands, the contractors that support them, and corporate clients.

Don't see the course you need?

We can source almost any IT training. Contact us and we'll find a solution for your team.

Get More Information