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Training

ITIL Training

ITIL certification training for federal IT service management pros. ITIL 4 Foundation through Managing Professional. IT Dojo.

ITIL Certification Courses for Federal IT Service Management Professionals

The IT Infrastructure Library (ITIL 4) is globally recognized as the leading framework for IT service management, and IT Dojo’s ITIL training covers the complete certification track - from ITIL 4 Foundation through Managing Professional and Strategic Leader. Our courses are designed for IT service management professionals in federal agencies, DoD environments, and corporate organizations who need to align IT services with business and mission objectives. Training is available live online or on-site at your facility.

IT Dojo is headquartered in Virginia Beach, VA and serves DoD, Navy, and federal clients throughout Hampton Roads and nationwide. Looking for ITIL training near you? See our location-specific pages: ITIL Training in Virginia Beach and ITIL Training in Hampton Roads, ITIL Training in Northern Virginia, and ITIL Training in Washington DC.

ITIL 4 Certification Track

Start with Foundation, then progress through the Managing Professional and Strategic Leader modules.

ITIL® (Version 4) Foundation

ITIL 4 Foundation certification training for federal and DoD IT professionals. IT service management fundamentals. Live online or on-site. IT Dojo.

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ITIL® (Version 4) Specialist: Create, Deliver and Support

ITIL 4 Specialist: Create, Deliver and Support. Integrate service value chain practices for federal IT service teams. Live online. IT Dojo.

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ITIL® (Version 4) Specialist: Drive Stakeholder Value

ITIL 4 Specialist: Drive Stakeholder Value. Manage customer journeys and service relationships for federal and government organizations. IT Dojo.

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ITIL® (Version 4) Specialist: High-Velocity IT

ITIL 4 Specialist: High-Velocity IT. Apply digital-age ITSM for rapid delivery in federal and DoD environments. Instructor-led, live online. IT Dojo.

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ITIL® (Version 4) Strategist: Direct, Plan and Improve

ITIL 4 Strategist: Direct, Plan and Improve. Apply continual improvement across federal IT service operations. Instructor-led, live online. IT Dojo.

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ITIL® (Version 4) Leader: Digital and IT Strategy

ITIL 4 Leader: Digital and IT Strategy. Align IT investments with business strategy for federal and government IT leaders. Instructor-led. IT Dojo.

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ITIL Version 5 Certification Track

Start with Foundation, or the Foundation Bridge if you already hold an ITIL 4 certification, then move through the lifecycle and strategic modules.

ITIL® (Version 5) Foundation

ITIL (Version 5) Foundation training by IT Dojo: entry-level certification covering digital product and service management.

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ITIL® (Version 5) Foundation Bridge

ITIL (Version 5) Foundation Bridge training by IT Dojo: a fast transition course for ITIL 4 certificate holders moving to ITIL Version 5 Foundation.

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ITIL® Product (Version 5)

ITIL Product (Version 5) training by IT Dojo: end-to-end digital product management from discovery through support.

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ITIL® Service (Version 5)

ITIL® Service (Version 5) training by IT Dojo: design, deliver, operate, support, and continually improve digital services across the ITIL lifecycle.

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ITIL® Experience (Version 5)

ITIL Experience (Version 5) training by IT Dojo: design, evaluate, and improve digital experiences across the ITIL lifecycle.

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ITIL® (Version 5) Strategy

ITIL (Version 5) Strategy training by IT Dojo: align technology investments with business strategy and deliver digital value.

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ITIL® (Version 5) Transformation

ITIL (Version 5) Transformation training by IT Dojo: transform organizations by balancing governance, execution, and learning.

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ITIL® (Version 5) Managing Professional Transition

ITIL (Version 5) Managing Professional Transition by IT Dojo: a fast-track route consolidating ITIL Product, Service, Experience, and Transformation.

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Frequently Asked Questions

What ITIL courses does IT Dojo offer?

IT Dojo offers the full ITIL 4 path, including ITIL 4 Foundation and the specialist, strategist, and leader modules such as Create Deliver and Support, Drive Stakeholder Value, Direct Plan and Improve, and High Velocity IT. IT Dojo delivers this training live online nationwide or on-site at your facility. All classes are instructor-led with small class sizes. Training is employer sponsored only, for federal agencies, DoD and DoW commands, the contractors that support them, and corporate clients.

Is ITIL certification valuable for federal and DoD IT teams?

Yes. ITIL is widely adopted across federal and DoD IT service management organizations to standardize service delivery, improve processes, and align IT with mission requirements.

Who should take ITIL training?

ITIL courses are built for IT service managers, process owners, service desk leaders, and anyone responsible for IT service delivery in federal, DoD, or corporate environments.

How is ITIL training delivered?

ITIL courses are available live online or on-site, instructor-led with exam preparation. IT Dojo delivers this training live online nationwide or on-site at your facility. All classes are instructor-led with small class sizes. Training is employer sponsored only, for federal agencies, DoD and DoW commands, the contractors that support them, and corporate clients.

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