757-216-3656 | Monday–Friday 8:30 AM – 4:30 PM | info@itdojo.com
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Course Duration

Half Day

Audience

Employees of federal, state and local governments; and businesses working with the government.

Prerequisites

No prerequisites required.

Course Description

This half-day course is designed for developers, product managers, and business innovators who want to build practical skills in voice-enabled AI technologies. The course provides a step-by-step guide to creating a voice bot that interacts naturally with users, similar to assistants like Alexa or Siri. Participants will gain hands-on experience with speech recognition, natural language processing, and response generation, ending with a working voice bot prototype you can test.

Learning Objectives

  • Get Started with Voice Bots: Understand the basics of voice bot technology and how popular systems like Alexa and Siri work.
  • Voice Recognition Basics: See how voice recognition turns speech into text and how to use it in your own projects.
  • Integrating Natural Language Processing (NLP): Use natural language processing to interpret what users say and generate useful responses.
  • Developing a Conversational AI: Explore how to design a bot that feels more natural and human when talking with people.
  • Create Your First Bot: Go step by step through building a simple voice bot.
  • Make It Your Own: Customize bot interactions to match business goals or personal needs.
  • Find New Uses: Identify opportunities to apply voice AI in customer service, operations, and user experiences.

Course Outline

Voice AI Foundations
  • Recognize common use cases for Voice AI
  • Define intents and slots
  • Understand challenges unique to spoken interaction
Natural Language Understanding Pipeline
  • Explain the main pipeline stages
  • Compare rule-based vs LLM-driven NLU
  • Recognize real-world interaction challenges
Building Voice Bot Behaviors
  • Add new intents to the pipeline
  • Capture slots for functional use
  • Connect to external APIs and deliver testable bot behaviors
Designing the Voice Experience
  • Apply user-centered design to voice interfaces
  • Explore personalization strategies
  • Design fallback and error recovery patterns
  • Enhance speech quality using external providers
Safety, Ethics, and the Future of Voice AI
  • Implement safety guardrails
  • Identify ethical risks and data protection needs
  • Explore upcoming trends in voice AI
  • Identify opportunities for innovation in real products and services

Frequently Asked Questions

What does the Voice Bots in Action course cover?

This half-day course is designed for developers, product managers, and business innovators who want to build practical skills in voice-enabled AI technologies. The course provides a step-by-step guide to creating a voice bot that interacts naturally with users, similar to assistants like Alexa or Siri. IT Dojo delivers it as live instructor-led training for government and business professionals.

How long is IT Dojo's Voice Bots in Action training?

Voice Bots in Action is a half day course. It is available as live remote online instruction or on-site at your facility.

Is this course available as live remote online training?

Yes. IT Dojo offers Voice Bots in Action as live remote online training led in real time by a certified instructor. On-site delivery at your government facility or contractor location is also available.

Who should attend this course?

Employees of federal, state and local governments; and businesses working with the government.

Does IT Dojo offer this training on-site at government or DoD facilities?

Yes. IT Dojo delivers Voice Bots in Action on-site at government agencies, DoD commands, military installations, and contractor facilities. On-site training is ideal for teams and can be customized to your organization's workflows. Contact IT Dojo to schedule.

How do I register for this course?

IT Dojo training is employer sponsored. Your organization registers and pays for seats. To schedule Voice Bots in Action for your team, contact IT Dojo via the Request Training form or call 757-216-3656.

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