NetApp OnCommand Insight Operation and Best Practices

Course Description:

Learn how OnCommand Insight software manages and improves an organization’s IT infrastructure and service management processes. This hands-on course explains the features and functions of the Insight suite of products and how they work together as a solution. You will learn how Insight helps you use service policies to manage storage, plan for change, and use resources and capacity more effectively. You complete extensive exercises in which you use best practices and operational procedures to manage Insight. You also review and use data warehouse performance reporting features.


Employees of federal, state and local governments; and businesses working with the government.

Who should attend:

Customers, Professional Services employees, and Professional Services partners


Learner should complete the Getting Started series videos:

  • OnCommand Insight Installation
  • OnCommand Insight Configuration

Course Objectives:

By the end of this course, you should be able to:

  • Describe the four OnCommand Insight products and how they interact with each other
  • Describe the three phases of OnCommand deployment
  • Describe inventory, paths, policies, thresholds, violations, and vulnerabilities
  • Use Insight to manage multiprotocol storage systems (FC, iSCSI. NFS, and CIFS)
  • Address violations and troubleshoot performance issues
  • Configure business entities, applications, and annotations, and use them for business-level reporting
  • Define the data marts and data models that are in a data warehouse and describe how data is loaded into them
  • Create standard and custom Insight reports

Detailed Course Outline:

Module 1 Insight Review

  • Describe the OnCommand Insight product suite
  • Explain the functions of the four products in Insight and how the products are licensed
  • Describe the data warehouse
  • Describe the three phases of an Insight deployment
  • List Insight server and data warehouse server requirements

Module 2 Insight Server Configuration

  • Perform post-installation validation, setup, and configuration tasks
  • Locate logs
  • Define the services that are installed on the Insight server and on the data warehouse server
  • Configure backups and restores
  • Log in to an Insight client
  • Describe Insight client navigation, functionality, help, and search features
  • Describe the Insight upgrade process

Module 3 Insight Discover (Inventory)

  • Explain basic data source concepts and why they are important to OnCommand Insight
  • Define standard configuration procedures for adding data sources
  • Describe the steps for installing data sources from NetApp, as well as from Cisco and VMware
  • Define VMware plugin and configuration requirements
  • Describe the auto-resolution process
  • Describe and differentiate between the IP Identify table, FC Identify table, and Generic Devices table
  • Describe how to manually define and remove devices

Module 4 Insight Assure

  • Define the features and functions of Insight Assure
  • Setup and manage global and granular policy, thresholds and performance alerts
  • Set up SAN policies and define the priority for alerts
  • Monitor changes in an Insight environment
  • Analyze and manage threshold alerts, violations and vulnerabilities using Violations Browser and SAN Path Violation Analysis

Module 5 Insight Perform

  • Explain the features and functions of Insight Perform
  • Describe the different ways to view performance data
  • Describe how to use OnCommand Insight Perform to obtain performance information for virtual machines (VMs), fabrics, arrays, and virtual storage
  • Use Insight Perform to analyze performance problems in VM, SAN, and storage environments

Module 6 Insight Plan

  • Describe the capacity dashboards and reporting information that Insight Plan provides
  • Define annotations and describe why they are important to OnCommand Insight Plan
  • Explain storage and volume tiers and rules

Module 7 Insight Data Warehouse Overview and Administration

  • Define data warehouse features and capabilities
  • Describe the architecture of a data warehouse
  • Define the data marts and models in a data warehouse and how data is loaded into them
  • Describe the OnCommand Insight reporting engine
  • Describe how to navigate the data warehouse, and highlight key dashboards that are included with it
  • Use the data warehouse administration portal to access and manage a data warehouse

Module 8 Insight Data Warehouse Reporting Portal

  • Define the three levels of reporting needs
  • Define the built-in report types
  • Define the five key elements that you need for business-level reporting
  • Configure business entities and applications
  • Describe the data warehouse database, documentation, and report-generation tools
  • Demonstrate how to use Business Insight Advantage to create custom reports
  • List the underlying database components and the qualifications that you need to use Report Studio and other SQL tools

Module 9 Daily Operation and Best Practices Guide

  • Describe the best practices that you should follow when gathering pre-installation information
  • Discuss daily best practices for administration of the Insight server and data warehouse
  • Discuss recommended data source management
  • Discuss how to identify user needs for general and custom reporting
  • Discuss sources for business entity, application and annotations metadata

Lab Guide

Lab 2-1 Check logs to confirm the successful installation of Insight
Lab 2-2 Log into the Insight server portal
Lab 2-3 Import a license file
Lab 2-4 Review user management SNMP, email, and AutoSupport
Lab 2-5 Log in to the Insight client
Lab 3-1 Add three data sources
Lab 3-2 Restore a database
Lab 3-3 Use Insight navigational tools and panes
Lab 4-1 Review the paths pane
Lab 4-2 Analyze a path violation
Lab 4-3 Use Insight to review the VM environment
Lab 4-4 Apply policies to monitor configurations and performance
Lab 5-1 Navigate Storage Performance Panes
Lab 5-2 Navigate SAN Performance Panes
Lab 5-3 Troubleshoot a problem with VM and Datastore Performance
Lab 5-4 Track Application and Host Performance
Lab 6-1 Create Silver tier and apply rules for storage pools on EMC Symmetrix storage with disks speed 7200 RPM and disk size of 931 GB
Lab 6-2 Adding cost to the tiers in the OnCommand Insight server for business level reporting in the data warehouse
Lab 6-3 Adding annotation in the OnCommand Insight server for business level reporting in the data warehouse
Lab 7-1 Access and use the data warehouse administration portal
Lab 7-2 Verify the connection and the successful completion of the ETL process
Lab 7-3 Backup a data warehouse database
Lab 7-4 Reset and restore the data warehouse database
Lab 8-1 Use data warehouse navigation, dashboards, and built-in reports
Lab 8-2 Adding application and business entities in the OnCommand Insight server for business level reporting in the data warehouse
Lab 8-3 Use Business Insight Advanced to create a custom report
Lab 8-4 Create a custom report with conditional formatting and drill-down links
Lab 8-5 Create a custom report with trend and forecast charts