Advanced Cisco Spark Implementation and Support


3 Days

Course Description

Cisco Spark is a growing Cloud solution hosted by Cisco and sold by partners. This three day course offers in-depth discussions and labs centered around Cisco Spark. Discussion topics include an introduction to what Spark is, what components make up Spark, how to initially setup Spark through the cloud portal, how to configure and use Cisco Spark Hybrid Connectors, and how to implement and use APIs and Bots. Students will gain hands-on experience with Cisco Spark through the following


Employees of federal, state and local governments; and businesses working with the government.

Who Should Attend

  • Network Video Operator and Administrator
  • Voice / UC / Collaboration / Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales / Systems Engineer

Course Objective

At the end of this course students will be able to install, configure, maintain and troubleshoot Cisco Cloud and Cisco Spark Hybrid solutions. Students will understand how to connect UCM to the Spark Cloud utilizing Expressway and its connectors.

Course Outline

  • WebEx, CMR and Spark cloud solutions
  • Spark Administration
  • Spark Hybrid Administration
  • LDAP and Exchange Integration
  • Spark API’s and BOT’s


  • Spark Cloud Setup and Administration
  • UCM requirements for Spark Hybrid
  • Expressway requirements for Spark Hybrid
  • Connector requirements for Spark Hybrid


The recommended knowledge and skills for a learner before attending this course are as follows:

  • Working knowledge of basic IP networking
  • Knowledge of video conferencing and streaming fundamentals
  • Video Network Devices (VND) which contributes to CCNA Collaboration