MS-4023 – Explore Microsoft 365 Copilot Chat

Course Duration

Half Day

Audience

Employees of federal, state and local governments; and businesses working with the government.

Prerequisites

No prior Copilot experience required. Basic familiarity with Microsoft 365 is helpful.

Course Description

MS-4023 introduces students to Microsoft 365 Copilot Chat — the AI-powered chat interface that brings Copilot into everyday work. Students learn how to access and use Copilot Chat, write effective prompts, protect organizational data while using AI, and leverage Copilot Chat for real-time collaboration and productivity. This course is an excellent entry point for federal and corporate teams being introduced to Copilot for the first time, or as a focused refresher for teams that already have Copilot but are not using it effectively.

Learning Objectives

• Understand what Microsoft 365 Copilot Chat is and how it works
• Access and navigate Microsoft 365 Copilot Chat
• Write effective prompts to get useful, accurate Copilot Chat responses
• Use work-grounded prompts to reference emails, files, and meetings
• Apply data security best practices when using Copilot Chat
• Collaborate and share Copilot Chat outputs with your team

Course Outline

Get started with Microsoft 365 Copilot Chat

• Understand Microsoft 365 Copilot Chat
• Access Microsoft 365 Copilot Chat
• Utilize Microsoft 365 Copilot Chat
• Keep your data safe while using Copilot Chat

Write effective prompts to achieve optimal results

• Write an effective prompt
• Use work-grounded and web-grounded prompts

Use Copilot Chat for collaboration

• Share and act on Copilot Chat outputs

Frequently Asked Questions