MS-4014 – Build a Foundation to Create AI Agents and Extend Microsoft 365 Copilot
- • Jun 22, 2026 · Live Remote Online
- • Aug 27, 2026 · Live Remote Online
Contact IT Dojo for current pricing, available dates, and a custom quote tailored to your team or organization.
Course Duration
Half Day
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
No programming experience required. Basic familiarity with Microsoft 365 is helpful. This is an introductory course.
Course Description
MS-4014 is an introductory half-day course that demystifies AI agents and Copilot extensibility for IT professionals and decision-makers. Students explore the Microsoft AI agent ecosystem, compare Copilot, Copilot Chat, and declarative agents, and learn the range of tools available for building agents . from low-code Copilot Studio to full-code developer approaches. This course is ideal for federal and DoD professionals who want a clear map of the Microsoft AI agent landscape before choosing a path forward.
Learning Objectives
- Describe what AI agents are and how they transform business workflows
- Identify real-world AI agent use cases across federal and enterprise organizations
- Explain the core components of an AI agent
- Compare the Microsoft AI agent solutions: Copilot, Copilot Chat, declarative agents, and custom agents
- Understand when to use low-code (Copilot Studio) vs. pro-code (Teams Toolkit, SDK) approaches
- Identify the right Microsoft extensibility option for a given organizational scenario
Course Outline
Introduction to developing AI agents
- AI transformation and agents
- AI agent use cases
- AI agent components
Introduction to Microsoft AI agent solutions
- The Microsoft AI agent ecosystem
- Maximize Microsoft 365 Copilot, Copilot Chat, and agents
- Customize and extend Microsoft 365 Copilot
- Build AI agents with Azure AI Foundry
Frequently Asked Questions
What is MS-4014 and is it technical?
MS-4014 is a half-day introductory course that provides a conceptual overview of AI agents and Copilot extensibility in the Microsoft ecosystem. It is accessible to both IT professionals and business decision-makers. No programming experience is required. It is an excellent first step before diving into developer courses like MS-4010 or MS-4015.
How does MS-4014 relate to the other MS-4xxx Copilot courses?
MS-4014 is the conceptual foundation. It helps you understand the landscape and choose the right path. Whether that is low-code agents in Copilot Studio (MS-4022), custom engine agents (MS-4015), or declarative agents in Visual Studio Code (MS-4010). Most organizations take MS-4014 as an orientation before committing to a specific technical track.
Is this course available as live remote online training?
Yes. IT Dojo offers MS-4014 as live instructor-led training, available live remote online or on-site at your facility. Contact IT Dojo to schedule for your team.