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MS-4004 – Empower Your Workforce with Microsoft 365 Copilot Use Cases
Course Duration
1 Day
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
Familiarity with Microsoft 365 applications (Word, Excel, Teams, Outlook, PowerPoint) is recommended. No prior Copilot experience required.
Course Description
MS-4004 is a hands-on Microsoft 365 Copilot course that walks students through real-world use cases across ten functional areas: Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal. Each module contains guided exercises where students use Copilot within actual Microsoft 365 apps to draft content, analyze data, summarize meetings, and automate workflows. This course is ideal for federal and corporate organizations rolling out Copilot and looking to drive adoption across departments.
Learning Objectives
- Use Microsoft 365 Copilot in Word to draft, edit, and summarize documents
- Apply Copilot in Excel to analyze data, identify trends, and generate insights
- Leverage Copilot in Teams to summarize meetings and draft follow-ups
- Use Copilot in Outlook to manage email, draft replies, and prioritize communications
- Apply Copilot in PowerPoint to create and refine presentations
- Explore Copilot use cases across Executive, Finance, HR, Legal, and Operations functions
- Craft effective prompts to get high-quality Copilot outputs across business scenarios
Course Outline
Empower your workforce with Microsoft 365 Copilot: Executives Use Case
Empower your workforce with Microsoft 365 Copilot: Sales Use Case
Empower your workforce with Microsoft 365 Copilot: IT Use Case
Empower your workforce with Microsoft 365 Copilot: Finance Use Case
Empower your workforce with Microsoft 365 Copilot: HR Use Case
Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
Empower your workforce with Microsoft 365 Copilot: Operations Use Case
Empower your workforce with Microsoft 365 Copilot: Communications Use Case
Empower your workforce with Microsoft 365 Copilot: Legal Use Case
Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
Frequently Asked Questions
What is MS-4004 and who is it for?
MS-4004 is a hands-on Microsoft 365 Copilot training course focused on real-world use cases across ten business functions. It is designed for employees and managers who want to learn how to use Copilot effectively in their daily work — no prior AI experience required. It is particularly valuable for organizations in the middle of a Copilot rollout looking to drive adoption.
Does MS-4004 require a Microsoft 365 Copilot license?
Students need access to Microsoft 365 applications during class to complete the lab exercises. A Copilot license is needed to fully practice the Copilot-specific features. Contact IT Dojo for guidance on lab environment options if your team does not yet have Copilot licenses.
Is this course available as live remote online training?
Yes. IT Dojo offers MS-4004 as live instructor-led training delivered live remote online or on-site at your location. Contact IT Dojo to schedule for your team.
How long is the MS-4004 course?
MS-4004 is a 1-day hands-on course available live remote online or on-site from IT Dojo.