- • Oct 5–7, 2026 · Live Remote Online, 9:00 AM–5:00 PM ET
ITIL® (Version 4) Specialist: High-Velocity IT
Course Duration
3 Days
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
No prerequisites required.
Course Description
This module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations. This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The course is based on the ITIL 4 best practice service value system featured in the latest guidelines.
Learning Objectives
- Valuable investments – strategically innovative and effective application of IT
- Fast development – quick realization and delivery of IT services and IT-related products
- Resilient operations – highly resilient IT services and IT-related products
- Co-created value – effective interaction between service provider and consumer
- Assured conformance – to governance, risk and compliance (GRC) requirements
Course Outline
- Understand the following terms: Digital organization
- High velocity IT
- Digital transformation
- IT transformation
- Digital products
- Digital technology
- Understand when the transformation to high velocity IT is desirable and feasible
- The five objectives associated with digital products – to achieve: Valuable investments – strategically innovative and effective application of IT
- Fast development – quick realization and delivery of IT services and IT-related products
- Resilient operations – highly resilient IT services and IT-related products
- Co-created value – effective interaction between service provider and consumer
- Assured conformance – to governance, risk and compliance (GRC) requirements
- Understand how high velocity IT relates to: The four dimensions of service management
- The ITIL service value system
- The service value chain
- The digital product lifecycle
- Understand the following concepts: Ethics
- Safety culture
- Toyota Kata
- Lean / Agile / Resilient / Continuous
- Service-dominant logic
- Design thinking
- Complexity thinking
- Know how to use the following principles, models and concepts: Ethics
- Safety culture
- Lean culture
- Toyota Kata
- Lean / Agile / Resilient / Continuous
- Service-dominant logic
- Design thinking
Frequently Asked Questions
What does the ITIL® (Version 4) Specialist: High-Velocity IT course cover?
This course covers ITIL certification and IT service management. IT Dojo delivers it as live instructor-led training with an emphasis on practical skills for government and DoD professionals.
How long is IT Dojo's ITIL® (Version 4) Specialist: High-Velocity IT training?
IT Dojo's ITIL® (Version 4) Specialist: High-Velocity IT training is 3 Days. It is available as live remote online instruction or on-site at your facility. All sessions are instructor-led with small class sizes to ensure individual attention.
Is this course available as live remote online training?
Yes. IT Dojo offers ITIL® (Version 4) Specialist: High-Velocity IT as live remote online training. A certified instructor leads the session in real time. Students interact via chat or microphone. Classes are kept small (typically no more than 16 students) to ensure engagement. On-site delivery at your government facility or contractor location is also available.
Who should attend this course?
Employees of federal, state and local governments; and businesses working with the government.
Does IT Dojo offer this training on-site at government or DoD facilities?
Yes. IT Dojo delivers ITIL® (Version 4) Specialist: High-Velocity IT on-site at government agencies, DoD commands, military installations, and contractor facilities. On-site training is ideal for teams of four or more and can be customized to your organization's specific environment and mission requirements. Contact IT Dojo to schedule.
How do I register for this course?
IT Dojo training is employer sponsored. Your organization registers and pays for seats. To schedule ITIL® (Version 4) Specialist: High-Velocity IT for your team, contact IT Dojo via the Request Training form or call 757-216-3656. IT Dojo will work with your contracting officer, training coordinator, or program office to set up the course.