ITIL® (Version 5) Transformation
Course Duration
3 Days
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
Participants must hold ITIL 4 Foundation or ITIL (Version 5) Foundation certification.
Course Description
The ITIL® (Version 5) Transformation course equips candidates with guidance to transform the way organizations work by balancing governance, execution, and continual learning. Aligned with ITIL® guidance, it provides practical direction to help align people, processes, and technology . ensuring transformations deliver measurable value and build resilience across the enterprise. IT Dojo instructors draw on deep operational experience to help students understand transformation patterns in the context of government agencies, DoD organizations, and enterprise environments.
Learning Objectives
- Apply the ITIL® Transformation Model to plan and guide organizational change.
- Use transformation patterns for initiation, governance, and execution.
- Measure transformation progress and apply learning for continual improvement.
- Integrate AI governance and ethical considerations into transformation initiatives.
- Align transformation efforts with DevOps, PRINCE2, and other frameworks.
Course Outline
Module 1: Introduction to ITIL® Transformation
- Key concepts of ITIL®
- Key concepts of ITIL® Transformation
Module 2: The ITIL® Transformation Model
- Layers, stages, steps, and contextual adaptation in transformation
- End-to-end transformation examples
Module 3: Transformation Patterns
- Introduction to transformation patterns
- Initiation patterns
- Governance patterns
- Execution patterns
Module 4: Measurement, Learning, and Synthesis
- Tools, methods, and techniques
- Measurement and evidence
- Learning and knowledge transfer
Module 5: ITIL® and AI
- Transformation in the AI context
- AI governance
Module 6: ITIL® and Other Frameworks
- ITIL® and DevOps
- ITIL® and PRINCE2®
Frequently Asked Questions
What does the ITIL® (Version 5) Transformation course cover?
This course covers ITIL certification and IT service management. IT Dojo delivers it as live instructor-led training with an emphasis on practical skills for government and DoD professionals.
How long is IT Dojo's ITIL® (Version 5) Transformation training?
IT Dojo's ITIL® (Version 5) Transformation training is 3 Days. It is available as live remote online instruction or on-site at your facility. All sessions are instructor-led with small class sizes to ensure individual attention.
Is this course available as live remote online training?
Yes. IT Dojo offers ITIL® (Version 5) Transformation as live remote online training. A certified instructor leads the session in real time. Students interact via chat or microphone. Classes are kept small (typically no more than 16 students) to ensure engagement. On-site delivery at your government facility or contractor location is also available.
What prerequisites are recommended before this course?
Participants must hold ITIL 4 Foundation or ITIL (Version 5) Foundation certification.
Does IT Dojo offer this training on-site at government or DoD facilities?
Yes. IT Dojo delivers ITIL® (Version 5) Transformation on-site at government agencies, DoD commands, military installations, and contractor facilities. On-site training is ideal for teams of four or more and can be customized to your organization's specific environment and mission requirements. Contact IT Dojo to schedule.
How do I register for this course?
IT Dojo training is employer sponsored. Your organization registers and pays for seats. To schedule ITIL® (Version 5) Transformation for your team, contact IT Dojo via the Request Training form or call 757-216-3656. IT Dojo will work with your contracting officer, training coordinator, or program office to set up the course.