Duration:

5 Days

Course Description:

This course will prepare participants to take the FC0-U61 exam to obtain the IT Fundamentals+ certification and help participants learn some of the basic principles and techniques of providing PC, mobile, applications, and network support.

Audience:

Employees of federal, state and local governments; and businesses working with the government.

Prerequisites:

There are no prerequisites for this course.

On course completion, participants will be able to:

  • Set up a computer workstation and use basic software applications.
  • Explain the functions and types of devices used within a computer system.
  • Apply basic computer maintenance and support principles.
  • Describe some principles of software and database development.
  • Configure computers and mobile devices to connect to home networks and to the Internet.
  • Identify security issues affecting the use of computers and networks.

Course Outline:

1 – Identifying Computer Hardware

  • Identify Types of Computing Devices
  • Identify Internal Computer Components
  • Common Computer Connector Types
  • Identify Common Peripheral Devices

2 – Identifying Computer Software

  • Compare Functions and Features of Common Operating Systems
  • Identify Application Software

3 – Setting Up a Basic Workstation

  • Connect Hardware
  • Install and Configure Operating Systems
  • Install and Configure Applications
  • Configure Accessibility Options

4 – Configuring Network Access

  • Network Connection Types
  • Install and Configure a SOHO Router
  • Network and Alternative Technologies
  • Sharing and Storage Methods

5 – Working with Files, Folders, and Applications

  • Create Files
  • Navigate a File Structure
  • Manage Files and Folders
  • Compress and Extract Files
  • Create Screen Captures

6 – Configuring and Using Wireless Devices

  • Configuring Wireless Devices
  • Use Wireless Devices

7 – Securing Computing Devices

  • Identify Security Threats
  • Apply Security Best Practices
  • Perform Secure Web Browsing

8 – Supporting Computers and Users

  • Environmental and Safety Concepts
  • Back Up and Restore Data
  • Manage Software
  • Implement Basic Support Measures