Agentic Fundamentals for Business Professionals
Contact IT Dojo for current pricing, available dates, and a custom quote tailored to your team or organization.
Course Duration
Half Day
Audience
Employees of federal, state and local governments; and businesses working with the government.
Prerequisites
No prior AI experience required. Familiarity with everyday AI chat tools such as ChatGPT or Copilot is helpful but not required.
Course Description
This half-day course introduces business professionals to AI agents and the shift from one-off prompting to delegated, outcome-driven work. Participants learn what makes an agent different from a chatbot, how agents plan and carry out multi-step tasks, and where agentic AI creates the most value in day-to-day business roles. The course balances plain-language concepts with practical discussion of how to start applying agents safely and effectively.
Learning Objectives
- Explain the difference between a chatbot and an AI agent in plain terms
- Identify realistic use cases for agentic AI in a business role
- Frame a task or goal in a way an agent can act on
- Apply basic guardrails and review practices when delegating work to an agent
- Recognize where agentic AI is not yet a good fit
Course Outline
1. What Makes AI Agentic
- Chatbots versus agents: the practical difference
- How agents plan, act, and use tools
- Autonomy levels and human-in-the-loop checkpoints
- Common agent platforms in the workplace today
2. Where Agents Fit in Business Work
- Delegating research and analysis tasks
- Automating multi-step administrative workflows
- Agent use cases by business function
- Recognizing tasks that are, and are not, a good fit for agents
3. Getting Started with Agentic AI
- Framing a goal an agent can act on
- Setting guardrails and review checkpoints
- Evaluating agent output before acting on it
- Common early mistakes and how to avoid them
4. Responsible and Secure Use
- Data handling and access considerations
- Accountability when an agent acts on your behalf
- Building trust in agent output over time
- Final questions and key takeaways
Frequently Asked Questions
What does the Agentic Fundamentals course cover?
This course covers the fundamentals of AI agents for business professionals: how agents differ from chatbots, where they fit in day-to-day work, and how to start delegating tasks to them responsibly.
How long is this course?
Agentic Fundamentals for Business Professionals is a half-day course, available as live remote online instruction or on-site at your facility.
Who should attend?
Technologists, strategists, managers, team leads, and any business professional who wants to start using AI agents rather than just AI chat tools.
Does IT Dojo offer this training on-site at government or DoD facilities?
Yes. IT Dojo delivers this course on-site at government agencies, DoD commands, military installations, and contractor facilities, in addition to live online delivery.
How do I register for this course?
IT Dojo training is employer sponsored. Your organization registers and pays for seats. Contact IT Dojo via the Request Training form or call 757-216-3656.