ITIL in Norfolk

  • ITIL Service Strategy Training

    ITIL Service Strategy training through IT Dojo! Duration: 3 days Audience: Employees of federal, state and local governments; and businesses working with the government. Prerequisites: ITIL Foundation certification (v3 or newer) required Two years of relevant work experience To prepare for the end-of-class exam, we recommend that you review the ITIL 2011 publication Service Strategy (2011 […]

  • ITIL Service Transition (ST) Training

    Duration: 3 Days- includes lecture, exam preparation, and exam Audience: Employees of federal, state and local governments; and businesses working with the government. Prerequisites: To be eligible for this ITIL Expert Qualification exam, the candidate must have fulfilled the following requirements: Must hold the ITIL v3 foundations certificate in IT Service Management or ITIL v2 […]