ITIL Certification

  • ITIL Managing Across the Lifecycle

    Duration 5 days Audience: Employees of federal, state and local governments; and businesses working with the government. Course Description This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you’ll be immersed in the contents of the ITIL publications. You’ll focus on business, management, and supervisory […]

  • ITIL Service Strategy Training

    ITIL Service Strategy training through IT Dojo! Duration: 3 days Audience: Employees of federal, state and local governments; and businesses working with the government. Prerequisites: ITIL Foundation certification (v3 or newer) required Two years of relevant work experience To prepare for the end-of-class exam, we recommend that you review the ITIL 2011 publication Service Strategy (2011 […]

  • ITIL Service Transition (ST) Training

    Duration: 3 Days- includes lecture, exam preparation, and exam Audience: Employees of federal, state and local governments; and businesses working with the government. Prerequisites: To be eligible for this ITIL Expert Qualification exam, the candidate must have fulfilled the following requirements: Must hold the ITIL v3 foundations certificate in IT Service Management or ITIL v2 […]

  • ITIL Service Operation [SO] Training

    Duration: 3 days- includes lecture, exam preparation, and exam Audience: Employees of federal, state and local governments; and businesses working with the government. Prerequisites To be eligible for this ITIL Expert Qualification exam, the candidate must have fulfilled the following requirements: Must hold the ITIL v3 Foundations Certificate in IT Service Management or ITIL v2 Foundation […]